The retailer employs about 65,000 people at its London head office and in stores around the UK. Photograph: Andy Rain/EPAView image in fullscreenThe retailer employs about 65,000 people at its London head office and in stores around the UK. Photograph: Andy Rain/EPAMarks & SpencerM&S unable to take on new workers as disruptions continue after cyber-attackRetailer pulls all job postings from its website after attack as experts try to restore services
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PA MediaThu 1 May 2025 14.18 BSTLast modified on Thu 1 May 2025 14.27 BSTShareMarks & Spencer is unable to hire new workers as the retailer continues to suffer disruption to its operations caused by a cyber-attack.The company confirmed on Thursday that it had pulled all online job postings from its website as tech experts tried to resolve problems on its platforms.A message on M&S’s jobs website said: “Sorry you can’t search or apply for roles right now, we’re working hard to be back online as soon as possible.”The company had no jobs listed anywhere across its UK business on Thursday despite having more than 200 job openings the previous week.The business employs about 65,000 people in its London head office and stores.The retailer’s IT systems were hit by a major ransomware attack more than a week ago. It is still not taking online orders, and the availability of some products in its stores was affected after it took some of its systems offline in response.M&S first reported issues over Easter weekend, when it stopped taking click-and-collect orders and its contactless payments were affected by the “cyber incident”. Contactless payments have since restarted.The Metropolitan police confirmed on Wednesday that it was investigating a cyber-attack.In a separate incident, it emerged on Wednesday that the rival retailer Co-op shut off parts of its IT systems after an attempted hack. It said some of its back office and call centre services had been affected but that all stores, including its grocery and funeral outlets, were trading as usual.skip past newsletter promotionSign up to Business TodayFree daily newsletterGet set for the working day – we'll point you to all the business news and analysis you need every morningEnter your email address Sign upPrivacy Notice: Newsletters may contain info about charities, online ads, and content funded by outside parties. For more information see our Privacy Policy. We use Google reCaptcha to protect our website and the Google Privacy Policy and Terms of Service apply.after newsletter promotionThe BBC reported on Thursday that staff at the business were being ordered to keep cameras on and verify identities on all remote work meetings as a result.Explore more on these topicsMarks & SpencerCybercrimeRetail industryCo-operative GroupnewsShareReuse this content
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